Ray Ozzie’s Talko

The first thing I saw when I sat down at my desk this morning was this email from Ray Ozzie. And then the blizzard of news stories about the launch of his product, Talko. This comes just six months after … Continue reading →

Frog’s Collective Action Toolkit

While working on a research project with the Girl Effect, the design team at frog design saw a need to create a simple, non-linear resource that helps people located anywhere in the world solve problems in their communities. They’ve come … Continue reading →

Reality is Broken: Why Games Make Us Better and How They Can Change the World

    At my suggestion, my book group has been reading Jane McGonigal’s Reality is Broken: Why Games Make Us Better and How They Can Change the World. I have to admit that at first glance, the title struck me … Continue reading →

Trust the Conversation: How to Create Change Inside Companies

Is it better to tell a working group what they should be doing, or ask them questions? Bill Jensen suggests the latter. Rather than tell them the best practices that other companies were following (what everyone always wants to hear), … Continue reading →

Where Good Ideas Come From

Steven Johnson says that great ideas rarely come in a single flash of insight. Instead, they usually take a long time to gestate. Most breakthroughs occur when two hunches collide — or in other words, when two half-baked ideas combine … Continue reading →